Privacy Policy

Effective Date:  December 15, 2025
Last Updated:  December 15, 2025


Simply Credentialing (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our credentialing software application, or access our mobile app (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms described in this policy. If you do not agree, please discontinue use of the Services.


1. About Simply Credentialing

Simply Credentialing is a credentialing software application designed for independent medical practices, small medical groups, and healthcare facilities in the United States to manage day-to-day credentialing files, provider information, and compliance workflows. Users can create and manage accounts, store credentialing data securely, and contact us for additional support or information.


2. Information We Collect

We collect both  personal information  and  non-personal information  to provide and improve our Services.


A. Information You Provide

When you create an account, use our Services, or contact us, we may collect:

  • Name and contact information (such as email, phone number, and organization name)
  • Account login credentials (such as username and password)
  • Business and professional details related to your credentialing activities
  • Payment information (processed securely through Stripe)
  • Communications with our team (e.g., support requests, chat messages, or emails)


B. Information Automatically Collected

When you visit our website or use the app, we may automatically collect:

  • Device information (browser type, IP address, operating system)
  • Usage data (pages viewed, time spent, navigation patterns)
  • Cookies and tracking data (for analytics and functionality improvements)


C. Information You Upload

Our Services may allow you to upload or store data such as provider credentials, certifications, and other business-related documents.
If any uploaded data includes  Protected Health Information (PHI), Simply Credentialing will handle that information in accordance with applicable  HIPAA  standards.


3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our credentialing software
  • Create and manage your user account
  • Process payments and subscriptions through Stripe
  • Respond to inquiries, support requests, and technical issues
  • Communicate updates, notices, or relevant service information
  • Monitor system usage and performance
  • Enhance security and prevent fraudulent activities
  • Comply with legal and regulatory requirements


4. Data Storage and Security

We use industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
Data is securely stored using reputable third-party cloud hosting providers that comply with applicable data protection and security standards.

While we take reasonable steps to protect your data, no online platform or transmission can be guaranteed 100% secure. Users are responsible for maintaining the confidentiality of their login credentials.


5. Cookies and Tracking Technologies

Our website and app use cookies and similar technologies to:

  • Improve user experience and site functionality
  • Analyze traffic patterns through tools such as Google Analytics
  • Remember preferences and login details


You can control cookie settings through your browser. Disabling cookies may limit certain features of the Services.


6. Payment Processing

All payment transactions are processed securely through  Stripe. We do not store your full credit card details on our servers. Stripe’s processing is governed by its own privacy policy, which can be reviewed at https://stripe.com/privacy.


7. Communications

We may send you emails or notifications about:

  • Account updates or changes
  • System maintenance or security alerts
  • Billing and subscription information
  • Product updates and service improvements


You can opt out of non-essential communications by following the unsubscribe instructions in any email or by adjusting your account settings.


8. Disclosure of Information

We do not sell or rent your personal information.


We may share information with:

  • Service providers who help operate our platform (e.g., hosting, analytics, payment processing)
  • Business partners or subcontractors who support credentialing functions under confidentiality agreements
  • Legal authorities if required by law, regulation, or court order


9. Data Retention

We retain your data for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
Users may request deletion of their account and associated data by contacting us directly.


10. Your Rights and Choices

Depending on your state of residence, you may have the right to:

  • Access or request a copy of your data
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for certain processing


To exercise your rights, please contact us using the information provided below.


11. Children’s Privacy

Simply Credentialing is intended for use by adults and professional organizations only. We do not knowingly collect or maintain information from individuals under the age of 18. If we become aware that a child has provided personal data, we will promptly delete such information.


12. Links to Other Websites

Our Services may include links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage users to review each site’s privacy policy.


13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with the revised “Effective Date.”


14. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at:
Email:  simplycredentialing@protonmail.com